Knowledge Identification: A Strategy for Organizational Productivity of Money Deposit Banks in Rivers State, Nigeria
Vol. 3 Issue 1
The study covered money deposit banks in Rivers State. Twenty one (21) money deposit banks were used in this study. The Sample size of this study focused on the regional headquarters based in Port Harcourt. Therefore, 5 top regional management officers made up of the Regional Managers, Customers Relational Officers, Managers of Operation, Internal Auditors and Control Managers, this gave us a total of one hundred and five (105) respondents or elements used as the sample size of the study.The instrument used for data collection was a closed-ended questionnaire titled “Knowledge Identification and Organizational Productivity (KIOP). Linear Regression Analysis was used to predict the result of Knowledge Identification and Organizational Productivity of money deposit banks in Rivers State. The result of the prediction of the analysis showed that Knowledge Identification strategy is important in ensuring that organizations make profits and improve service quality; hence, the study recommended that management should ensure information and content governance, and key into explicit knowledge of members of staff.
Keyword: Knowledge, Management, Strategy, Identification and Productivity
